Spare Parts - Customer Satisfaction Survey

Unless we know that there is a problem, we don't know what needs to be fixed. So, give us your honest response, for better service in the future!

Your answers and comments will not be given to any individual within this department. We just want to know how we are doing, so that we can make plans to serve you better. Also, every response will be entered into a monthly drawing for a FREE Weinig Holz-HER Polo Shirt, size and color of your choice. THANK YOU!

The winner for the month of April 2024 for the FREE Weinig Holz-HER Polo Shirt is: 

Andy from Flawless CNC!

This drawing is held at the end of each month, with all participants from that month being eligible.

  1. How would you rate your overall experience with the WEINIG HOLZ-HER US Parts Department?

  2. Rate your satisfaction with the quality of our services

  3. Product Expertise
  4. Response Time
  5. Accuracy of shipment
  6. Condition of shipment received
  7. Quality of customer service
  8. Telephone Courtesy
  9. Advise any specific problem areas that you feel needs to be addressed

  10. Optional customer information to be entered in the drawing

  11. I hereby consent to allow my data, entered above, to be processed in Weinig Group systems pursuant to the data privacy statement for the purpose of answering and documenting my inquiry.