Parts Dept. - How Are We Doing?

Unless we know that there is a problem, we don't know that it needs to be fixed.
So, give us your honest response, for better service for the future!

Your answers and comments will not be given to any individual within this department. We just want to know how we are doing, so that we can make plans to serve you better. Also, every response will be entered into a monthly drawing for a FREE Weinig Polo Shirt, size and color of your choice. THANK YOU!

1. How would you rate your overall experience with the WEINIG Parts Department?

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

Rate your satisfaction with the quality of our services

2. Product Expertise

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

3. Response time

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

4. Accuracy of shipment

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

5. Condition of shipment received

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

6. Quality of customer service

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

7. Telephone courtesy

   Very Satisfied
   Somewhat Satisfied
   Neutral
   Somewhat Dissatisfied
   Very Dissatisfied

Advise any specific problem areas that you feel needs to be addressed

Optional customer information to be entered in the drawing