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8:00
AM to 8:00 PM Eastern Time Monday Through Friday
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Covering 4 Time Zones.
877-548-0929 (Toll Free)
Email for technical inquiries or general
questions:
 diagnostics@weinigusa.com
24
Hour Technical Assistance - After 8 PM Eastern
- One Charge Per Event
- 1 Hour Call Back Minimum From Initial Call
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DIAGNOSTIC
CARE 24
Weinig Premium Support 24/7 - 365 Days Per Year
One Year Contract Includes:
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 |
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One
service visit per year for 3 days.
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Machine review and inspection.
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Review of preventative maintenance
schedule.
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Safety review.
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Question and answer session.
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Direct Access Number 1-866-WEINIG24
(1-866-934-6442 Toll Free)
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Your
Diagnostic Team |
|
Name |
Description |
Email
Address |
|
Frank Horn |
Diagnostic Manager |
Frank.Horn@weinigusa.com |
| Ron
Baer |
Technical/Electrical |
Ron.Baer@weinigusa.com |
| James
Crouse |
Technical/Electrical |
James.Crouse@weinigusa.com |
| Darren
Schlenker |
Computer Operations |
Darren.Schlenker@weinigusa.com |
| J.P.
Suttles |
Technical/Grecon-Dimter |
JP.Suttles@weinigusa.com |
| Ben
Dockey |
Technical/Grecon-Dimter |
Ben.Dockey@weinigusa.com |
Application Information -
You pick the profile you wish to run and we will
give you the best advice on setting it up for
your machine. Calculation charts for determining
horsepower requirements can be faxed back to you
quickly. Call Weinig Service at 1-877-548-0929
(toll free) or fax (704)-799-7400.
Fax-Back Service -
Many common production problems are the result
of small adjustments or alignments that are
incorrect. The Weinig Diagnostic Team has
compiled a database of common procedures in both
mechanical and electrical areas.
These solutions can be faxed to you very quickly
and at no charge.
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